Terms of Service

Last updated: 2 June 2026

These terms are an agreement between you and Crosser. They cover your use of the Crosser app and explain what you can expect from us and what we ask of you. By creating an account or using Crosser, you agree to these terms. If you don't agree, please don't use the app.

These terms work alongside our Privacy Policy, which explains how we handle your personal data. Where the two overlap — for example on data deletion, the processors we use, and our minimum age — the Privacy Policy has the detail and we don't repeat it here.

Who we are

Crosser ("Crosser", "we", "us") is an independent app built and operated by a solo developer based in the United Kingdom. There is no separate company — the service is run by an individual. You can reach us any time at support@crosserapp.com.

What Crosser does

Crosser is a travel app that shows you when your travels overlap with your friends'. You build your route out of stops — a stop is one place with a set of dates — by importing an itinerary or adding stops by hand. When your route and a friend's land you in the same place at the same time, Crosser surfaces a crossover so you can plan to meet up. You can also message the friends you connect with.

Eligibility

You must be at least 16 years old to use Crosser. By creating an account, you confirm that you are 16 or over and that you can form a binding agreement with us. Crosser is not intended for children, and we don't knowingly allow anyone under 16 to use it (see the Privacy Policy for how we handle this).

You also agree to use Crosser only where it's lawful for you to do so, and to comply with any rules that apply to you, including your local laws.

Your account

To use Crosser you create an account with your email address and a display name. You agree to give accurate information and to keep it up to date.

You are responsible for your account and for what happens under it. Keep your login secure, don't share it, and tell us promptly at support@crosserapp.com if you think someone else has accessed your account. We're not responsible for losses caused by someone using your account because you didn't keep it secure.

Acceptable use

Crosser only works if people use it respectfully. You agree not to:

• Harass, threaten, bully, or abuse other users, including in messages.
• Upload or share content that is illegal, infringing, hateful, deceptive, or harmful.
• Upload another person's personal information — including their travel plans, photos, or contact details — without their permission.
• Impersonate another person or misrepresent who you are.
• Use Crosser to send spam or unsolicited marketing.
• Scrape, harvest, crawl, or copy data from the app, or try to access accounts, routes, or messages that aren't yours.
• Reverse-engineer, decompile, or attempt to extract the source code of the app, except where the law expressly permits it.
• Interfere with, overload, or disrupt the service, or try to get around our security or rate limits.
• Use Crosser to break any applicable law or to facilitate anything illegal.

If you come across content or behaviour that breaks these rules, please report it to support@crosserapp.com. We may remove content, or suspend or close accounts, that breach these terms — see Suspension and termination below.

Your content

You keep ownership of everything you add to Crosser — the itineraries you import, the stops and dates that make up your route, your profile photo, and the messages you send. We don't claim ownership of any of it.

To run the service, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, process, copy, and display your content for the purpose of operating Crosser for you — for example to build your route, detect crossovers, show your route and crossovers to the friends you choose to connect with, and deliver your messages to the people you send them to. This licence is limited to running and improving the service and ends when you delete the relevant content or your account, except for copies we're required to keep for legal reasons or that remain briefly in the ordinary course of deletion. We describe how your content is processed, and how long we keep it, in the Privacy Policy.

You're responsible for the content you add. By adding it, you confirm that you have the right to do so and that sharing it through Crosser doesn't break the law or anyone else's rights.

The service is provided "as is"

Crosser is offered free of charge and is provided "as is" and "as available", without warranties of any kind, to the fullest extent the law allows.

In particular, crossover detection depends on what you and your friends add and on automated parsing of the itineraries you import, so we can't guarantee that a crossover will be detected, or that the stops, dates, places, or overlaps Crosser shows are complete or accurate. Treat what Crosser shows as a helpful prompt, not a confirmed plan — always check directly with your friends before making travel decisions or relying on a crossover.

We also don't promise that the app will always be available, uninterrupted, secure, or error-free, and we may change, suspend, or stop offering features at any time.

Third-party services

To run Crosser we rely on a small number of third-party providers — including Supabase (hosting and database), Anthropic and Google (itinerary parsing), OneSignal (push notifications), Mapbox (maps), and PostHog (analytics). Your use of Crosser therefore also depends on these services, and the Privacy Policy explains what each one does with your data. We're not responsible for the acts or omissions of these providers beyond our own responsibilities to you under these terms and the law.

If you download Crosser from the Apple App Store, your use is also subject to Apple's terms, including the Apple Media Services Terms and Conditions and Apple's standard Licensed Application End User Licence Agreement. You acknowledge that these terms are between you and us, not Apple; that Apple has no obligation to provide support or maintenance for Crosser; and that Apple is not responsible for the app or any claims relating to it. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

Limitation of liability

Nothing in these terms limits or excludes our liability where it would be unlawful to do so — this includes liability for death or personal injury caused by our negligence, and for fraud or fraudulent misrepresentation. Your rights as a consumer under the law of your country of residence are not affected by these terms.

Subject to that, and because Crosser is a free service provided by an individual:

• We provide Crosser for your personal, non-commercial use, and we are not liable for any business losses (such as loss of profits, revenue, or opportunity).
• We are not liable for loss or damage that wasn't reasonably foreseeable, or that arises from your failure to follow these terms or to keep your account secure.
• We are not liable for missed meetups, travel costs, or other losses arising from a crossover that wasn't detected, was inaccurate, or was relied on without checking — see "as is" above.
• We are not responsible for the content other users add, or for what other users do.

To the fullest extent permitted by law, our total liability to you for any claim connected with Crosser is limited to putting right the problem or, where that's not possible, to a reasonable remedy proportionate to a free service.

Suspension and termination

You can stop using Crosser and delete your account at any time, from inside the app in Settings, or by emailing support@crosserapp.com. Deleting your account removes your data as described in the Privacy Policy.

We may suspend or close your account, or remove content, if you break these terms, if we're required to by law, or if we reasonably need to in order to protect other users or the service. Where it's appropriate and lawful to do so, we'll give you notice. If we close your account for a serious or repeated breach, you may not create a new one without our agreement.

If we ever decide to stop offering Crosser altogether, we'll aim to give you reasonable notice so you can export or note down anything you want to keep.

Changes to these terms

We may update these terms from time to time — for example if the app changes or the law does. If we make material changes, we'll update this page and the "last updated" date above, and where appropriate we'll let you know in the app or by email. If you keep using Crosser after a change takes effect, that means you accept the updated terms. If you don't agree to a change, you can stop using Crosser and delete your account.

Governing law

These terms are governed by the laws of England and Wales, and disputes will be subject to the courts of England and Wales. If you live in another part of the UK or in the EU, you keep the benefit of any mandatory consumer protections of your home country, and you may also be able to bring proceedings there.

Questions about this page? Contact support@crosserapp.com.